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1100 Davis Dr Unit 6 Newmarket, ON L3Y 8W8  Local: (905) 830-1940 Tollfree: (888) 829-0040
Customer Reviews
THE ROSE PROS
Local Newmarket, ON florist
Average Customer Rating: 5.0 of 5 stars. (40 reviews)
Date: Jul 24, 2017
Name:

State/Province: ON

The arrangement looked fantastic and was delivered with perfect timing - thank you!
Date: Jul 18, 2017
Name:

State/Province: ON

We were very pleased and surprised by the lovely flower arrangement we received from our daughter and family. The flowers were absolutely beautiful and so nicely arranged. Thank you for such a beautiful gift.
Date: Jul 05, 2017
Name:

State/Province: PA

I provided general guidelines - occasion, some favourite flowers and style - and RosePros created a beautiful arrangement. They even checked in with me via email when one type of flower wasn't in season to see what I'd prefer. They are always courteous, professional, deliver on time, and - are talented florists.
Date: Jun 25, 2017
Name:

State/Province: ON

The flowers are beautiful and arrived in the morning of the day expected. Thanks
Date: Jun 19, 2017
Name:

State/Province: ON

The arrangements you delivered for us were very beautiful! Thank you for your excellent service. I'll definitely be using your store again!
Date: May 27, 2017
Name:

State/Province: ON

Sent a amazing arrangement to my mom for Mother's Day! Thank you! Beautiful job :)
Date: May 23, 2017
Name:

State/Province: ON

Thank you for the beautiful arrangement, arranged with care! We have gone with you in the past with the understanding that you provide outstanding, eternal beauty for my loved ones. We have received so many compliments on your ability to bring my love to life! Thank you again Rose Pros.
Date: May 15, 2017
Name:

State/Province: ON

The best quality flowers I've ever bought. So fresh and long lasting. My girlfriend absolutely loved them. Thanks again for the superior service.
Janice's Reply:
Date: May 15, 2017, 7:34 am

Wonderful to hear! We do take extra care with every flower to ensure the best quality for our customers. Thank you for taking the time to leave a review.
Date: May 09, 2017
Name:

State/Province: ON

I have used The Rose Pro's for a very long time. We now live in Barrie & my husband has been trying the local florists. They can't compete with your quality & price. Today my husband was in Newmarket. When I got home a beautiful bouquet of your red roses was here to greet me. They look & smell beautiful! You have confidence in your product & are willing to back it up with your Customer Satisfaction Guarantee. Thank you for continuing the great work of your predecessor. Coming to see you from Barrie is well worth it!
Janice's Reply:
Date: May 09, 2017, 8:24 pm

Thank you for taking the time to give us a review and for your kind words. It was a pleasure to serve your husband this afternoon and I am glad to hear you are happy with your roses.
Date: May 04, 2017
Name:

State/Province: ON

Beautiful flower arrangement to receive ..the bear is cute also ..
Date: Apr 24, 2017
Name:

State/Province: PA

As always, this order demonstrated why Rose Pros is my favourite area florist, and the only one I use after trying several others. Beautiful arrangement, special requests kindly honoured, on-time delivery, professional and friendly correspondence.
Janice's Reply:
Date: Apr 24, 2017, 11:49 am

Thank you Donna! We appreciate your kind words and your loyalty. Looking forward to helping you again soon!
Date: Apr 20, 2017
Name:

State/Province: ON

Online order worked well. In-store orders are always friendly. Keep up the good work.
Janice's Reply:
Date: Apr 20, 2017, 7:31 am

Thank you for your encouraging words.
Date: Apr 03, 2017
Name:

State/Province: ON

The recipient "love, love them"
Janice's Reply:
Date: Apr 03, 2017, 12:23 pm

Great to hear!!
Date: Mar 23, 2017
Name:

State/Province: NJ

Thanks for reaching out to me and getting the flowers ready for the funeral. They made quite an impression and my brother and sister-in-law thanked me for the nice arrangement. Fantastic work from you folks. Thank you!
Janice's Reply:
Date: Mar 24, 2017, 9:06 am

Thanks Carlton. I am glad we could work the details out on the phone that day and get the arrangement to the funeral home in time. Appreciate you taking the time to leave a review.
Date: Mar 10, 2017
Name:

State/Province: ON

The flowers were exactly as shown in the photo on your website, which I appreciated as it's nice to know what you are sending to someone. Also, I gave an incorrect delivery address (they company had moved) but your driver found them anyway, without calling me and they were delivered on time. Great customer service is a rare find and I think you guys are nailing it. Thank you! I would definitely use your service again.
Janice's Reply:
Date: Mar 10, 2017, 10:17 am

Thank you so much. Making sure our customers are completely satisfied is our priority. We are so happy to that you were happy with our service.
Date: Mar 03, 2017
Name:

State/Province: ON

Early morning the day of my birthday the doorbell rang and our dog went nuts! My husband opened the door and knew the guy delivering a beautiful bouquet of flowers from our youngest daughter to me for my birthday. They are absolutely beautiful! Thank you Rose Pros!
Janice's Reply:
Date: Mar 03, 2017, 6:58 am

We are so happy that we could help make your birthday a special day! Thank you for taking the time to leave us a review. Glad to hear you are enjoying your flowers.
Date: Feb 28, 2017
Name:

State/Province: ON

Delivered what was ordered on the date as promised.
Janice's Reply:
Date: Feb 28, 2017, 7:17 am

Thank you for taking the time to give us a review. We value hearing from our customers.
Date: Feb 18, 2017
Name:

State/Province: ON

Service and delivery was perfect. Did not get to see the flowers but was told by recipient they were beautiful.
Janice's Reply:
Date: Feb 18, 2017, 10:34 am

Thank you Donna for taking the time to give us a review. We always appreciate hearing from our customers.
Date: Feb 15, 2017
Name:

State/Province: ON

I ordered some flowers for my mom who was having a sad day after her husband had passed away. It was just before valentines day and they were very busy. I ordered late in the day and Rose Pro's still delivered to my mom the most beautiful flowers. Thank you very much.
Janice's Reply:
Date: Feb 15, 2017, 7:06 am

So glad we could help you. Thank you for your kind words.
Date: Feb 02, 2017
Name:

State/Province: ON

I've always depended on Rose Pros for flowers.
Janice Dent's Reply:
Date: Feb 02, 2017, 9:02 am

Thank you Kathryn!
Date: Jan 03, 2017
Name:

State/Province: ON

A very nice flower arrangement which had arrived at the requested destination on time during a very snowy Saturday morning.
Date: Dec 15, 2016
Name:

State/Province: PA

Beautiful arrangement delivered on time and with special instructions. Recipient was delighted. Rose Pros is my favourite florist in the area, and I have tried almost all of them in one way or another over the past few years. I'm staying with them!
Date: Dec 08, 2016
Name:

State/Province: PA

Easy to order, good selection. Recipient was delighted, and arrangement fulfilled selection (have had a hard time finding a florist who consistently makes arrangements similar and equal in colour and design to those pictured). Thanks!
Janice's Reply:
Date: Dec 08, 2016, 7:00 am

Thank you so much Donna! We appreciate your kind words. Look forward to serving you again.
Date: Nov 23, 2016
Name:

State/Province: ON

Always love your flowers!! No complaints!!
Janice's Reply:
Date: Nov 23, 2016, 3:52 pm

Thank you! That is wonderful to hear!
Date: Oct 22, 2016
Name:

State/Province: ON

I am one of few who still do not enjoy shopping on line. I prefer the direct human contact. This time personal schedule did not allow it. I found the site to be user friendly, confirmation of order was well presented and very fast. Confirmation of delivery was the same. My parents have loved all arrangements they have received from the Rose Pros. Being a daughter so far away, it's a nice way for me to send some love. I will be using Rose Pros often, now by phone or on-line.
Janice's Reply:
Date: Oct 22, 2016, 6:55 am

We are so happy to hear that your on-line experience was pleasant and your parents were pleased with their flowers. Thank you so much and we look forward to serving you by phone or on-line again soon.
Date: Oct 06, 2016
Name:

State/Province: ON

I just wanted to tell you how beautiful the roses my husband purchased for my birthday sept 28th. They lasted longer than any other roses he has purchased in many years. I just yesterday had to dispose of them. Thank you so much.
Date: Aug 19, 2016
Name:

State/Province: BC

The roses were beautiful. Thanks.
Janice's Reply:
Date: Aug 19, 2016, 7:39 am

So glad to hear you enjoyed them! Thank you for letting us know.
Date: Aug 12, 2016
Name:

State/Province: ON

I'm with Rose Pro for 25 years and they have the best fresh flowers there is.The new Owner is keeping up the standard I'm pleased to say.Please keep it up.
Janice's Reply:
Date: Aug 15, 2016, 10:14 am

Thank you for your kind words and we are always so happy when we can serve you in the shop or on the phone. Best regards.
Date: Jun 15, 2016
Name:

State/Province: ON

Everything was good. However, I was surprised that I was charged $10 for delivery when I am just around the corner. It has been my experience not to be charged for local deliveries.
Janice's Reply:
Date: Jun 15, 2016, 8:27 am

Thank you for your review and we are glad to hear your were pleased with your flowers. We would love to offer local deliveries for free, but we regularly use a delivery service and their rates are fixed. Thank you again for your feedback and hope we can serve you again in the future.
Date: May 12, 2016
Name:

State/Province: ON

As always top quality keep it going
Janice's Reply:
Date: May 12, 2016, 9:13 am

Thank you so much. We always appreciate hearing from our customers.
Date: Apr 20, 2016
Name:

State/Province: ON

We have been using The Rose Pro for many floral orders over the years and had fabulous flowers which last, even the roses we have sent have received complements that they have lasted up to two weeks, recently my Mom received a bouquet of roses from The Rose Pro that we felt were not up to their usual standard - I contacted them and the customer support was fabulous - will continue to use them for all our floral needs....
Janice's Reply:
Date: Apr 20, 2016, 2:18 pm

Thanks Paula. We are so glad we were able to resolve the problem to your satisfaction. Thanks for your patience and your continued support. We look forward to serving you again soon.
Date: Apr 15, 2016
Name:

State/Province: ON

Thank you again for creating the beautiful centerpieces for my parents' 50th wedding anniversary. They were beautiful and completed our tables perfectly. We had lots of compliments on them.
Date: Apr 11, 2016
Name:

State/Province: ON

The Rose Pros delivered beautiful flower centerpieces for our special benefit event. The arrangements received a lot of complements from our guests. The flowers were the perfect size for the tables and remained fresh for a long time! Keep up the great work! Newmarket Business
Date: Apr 11, 2016
Name:

State/Province: ON

We use The Rose Pros quite often. for happy and sad occasions. We recently sent a sympathy planter to someone for a very sad occasion. Unfortunately, we provided an incorrect address. The Rose Pros took it upon themselves to find the correct address and ensure that the planter was delivered on time. They then informed us of the correct address so we wouldn't make the same mistake again. Had The Rose Pros not been proactive and found the correct address, the delivery would have been delayed and the planter would not have been there in time to cheer up the family!
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